The redesigned online banking service is more than just a new interface – it’s a statement of our ethos. It reflects our respect for our customers’ time and our understanding of their digital expectations. It is a crucial step in our mission to not just offer banking services but to enrich the financial lives of our customers.

I am profoundly proud of what we’ve achieved with this redesign with the help of Hikari Blue strategic vision, and it reassures me that we are on the right path to shaping a future where digital empowerment is not just an advantage, but a fundamental right for all our customers.

When we embarked on this redesign, we were driven by our commitment to customer-centric innovation and excellence in digital banking. 

Our collaboration with the best-in-class UX designers and IT specialists at Hikari Blue has resulted in an online banking experience that is not only intuitive but also deeply responsive to the needs of our modern customers. The redesign was fueled by extensive customer feedback and usage data, ensuring that we were addressing real issues with impactful solutions.

When we set out to re-envision our digital presence, we knew that we required a partner that not only understood the technical landscape but also had a deep insight into the evolving nature of the real estate market in France. The consulting team that came onboard brought with them not just expertise but a shared vision for excellence and transformation.

The operational execution of the consulting team’s vision was flawless. They managed to integrate cutting-edge technologies with our existing systems, which resulted in an agile, robust, and scalable platform. This transformative project has positioned us not just as a market leader in sales figures but as a pioneer in the digital real estate space in France.

As demand grew and the market sped up, we have had to expand our capacity and refine our service without compromising the agility and customer-centricity that defined our early success, by asking support from the Hikari Blue’s team.

Their team understood quickly the intricacies of the fast-paced, technology-driven market we operate in. They brought not just the consulting prowess, but the hands-on technical support that a company like ours needed to navigate the complex landscape of scaling up, by reenforcing our development teams, taking leading on the missing CTO role and providing additional UX/UI expertise.